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CCSP in Georgia:What the Community Care Services Program Covers

CCSP is Georgia's Medicaid program for care at home instead of a nursing home. See what it covers, who qualifies, what it costs and how to start.

Published 10 min read

CCSP, Georgia's Community Care Services Program, is a Medicaid program that pays for help at home so an older or disabled adult can avoid a nursing home. It covers hands-on personal care, day programs, meals, respite for family caregivers and a care coordinator who manages it all.

Today CCSP sits inside Georgia's Elderly and Disabled Waiver Program, or EDWP. The Georgia Department of Community Health (DCH) lists CCSP and SOURCE as the two parts of EDWP. If you searched "CCSP" and found a cybersecurity certificate, that is a different thing. This guide is only about the Georgia Medicaid program.

CCSP at a glance

  • Full name: Community Care Services Program
  • What it is now: one of the two service paths inside EDWP, Georgia's Medicaid waiver for older and disabled adults
  • Who runs it: DCH, through Georgia's twelve Area Agencies on Aging (AAAs)
  • Who decides Medicaid: the Division of Family and Children Services (DFCS)
  • Who it is for: adults who need a nursing-home level of care but choose to live at home or in the community
  • What it costs: nothing for some members; others pay part of the cost, based on income
  • Front door: the statewide aging line, 866-552-4464, or the Atlanta Regional Commission at 404-463-3333 in metro Atlanta

Who qualifies for CCSP in Georgia?

DCH sets the rules, and they cover both health and money. In its current EDWP fact sheet, DCH lists the core tests. Your loved one should be able to check each line below.

  • Age. Be 21 or older. Georgia's case management manual sends Medicaid members under 21 to a different program, GAPP.
  • Physical need. Have a functional impairment caused by physical limitations. Alzheimer's disease and other dementias count as physical conditions.
  • Level of care. Have unmet care needs, and be approved for an intermediate nursing-home level of care.
  • Doctor's sign-off. Have a care plan approved by a physician.
  • Medicaid. Be eligible for Medicaid, or potentially eligible after a financial screening.
  • Choice. Prefer care at home or in the community over a nursing home.
  • One waiver. Be enrolled in only one Georgia Medicaid waiver at a time.

Lesser-known rules families miss

The fact sheet adds a few rules that rarely appear on other websites. Medicare home health or hospice must not already meet the person's needs. Home-delivered meals cannot be the only service needed. The home must be free of illegal activity and threats of bodily harm.

The cost of care at home must also stay within what Medicaid pays, on average, for a nursing home. Good news: your loved one does not have to be homebound. They can still go to church, the store or the doctor.

Does a Medicare Savings Program count?

No. A DCH provider notice says CCSP members cannot be covered only by QMB, SLMB or QI. Those programs help with Medicare costs. They are not full Medicaid. If that is all your parent has, ask DFCS about a full Medicaid application.

What does CCSP cover?

CCSP pays for services, not cash. A care coordinator picks the mix that fits your loved one's needs. Georgia's EDWP general services manual defines each one.

CCSP services and what they look like day to day
ServiceWhat it meansWhere it happens
Personal supportHelp with bathing, dressing, eating, hygiene, meal preparation and light housekeepingAt home
Extended personal supportLonger personal support that also gives the usual caregiver a breakAt home
Consumer-directed personal supportThe member hires and supervises their own worker, with help from a financial management services providerAt home
Structured Family CaregiverCoaching, support and a stipend for a family caregiver who lives with the memberAt home
Adult day healthA day program with nursing, medical supervision, therapy and social activitiesAt a center
Alternative living servicesRound-the-clock supervision and personal care in a licensed personal care homeIn a personal care home
Home-delivered mealsPrepared meals brought to the doorAt home
Home-delivered servicesSkilled nursing, therapy or a home health aide from a licensed agencyAt home
Emergency responseA two-way call system linked to a monitoring center, day and nightAt home
Out-of-home respiteShort stays in an approved facility, including overnight, so caregivers can restIn a facility

How does care coordination work in CCSP?

Every CCSP member has a care coordinator, also called a case manager. The coordinator assesses needs, builds the care plan, arranges services and checks that they happen. Georgia's case management manual says the coordinator reassesses each member and confirms their level of care at least once a year.

The same agency cannot both manage your loved one's case and deliver the hands-on care. That rule keeps the coordinator independent. Referrals to providers are based on the member's choice and on which providers are available.

Traditional case management

This is the standard model. Nurses and social services staff run the case. They work with the family and the person's doctor to keep the plan current.

Enhanced case management

Some members need closer medical oversight. Georgia Medicaid says enhanced case management, coordinated through a primary care physician, is available to those who need it. The manual says this model runs under a medical director. The team writes to the member's primary care doctor at the start and then every six months.

How does someone get into CCSP?

The path below follows DCH's own CCSP overview and its provider notices. Timing varies, because funding decides when new members start.

  1. Phone screening

    Call 866-552-4464, or the Atlanta Regional Commission in metro Atlanta. Staff ask about your loved one's health, daily needs and finances.

  2. Waitlist ranking

    If your loved one appears eligible, they join a waitlist ranked by their Determination of Need score.

  3. Medicaid application

    If your loved one is not on Medicaid yet, they apply through their county DFCS office. DFCS makes the final Medicaid decision.

  4. In-home assessment

    When a funded opening comes up, a care coordination agency visits the home and builds a care plan with your loved one and the family caregiver.

  5. Level-of-care review

    A physician signs off on the level of care and the care plan. The state's review contractor also checks the level of care.

  6. Services begin

    The care coordinator arranges services with the providers your loved one chooses.

What is the Determination of Need score?

The Atlanta Regional Commission defines the Determination of Need-Revised (DON-R) as a standard tool for measuring functional capacity. In plain terms, it scores what your loved one can and cannot do alone. DCH says people with the greatest need get priority.

Does CCSP cost anything?

It depends on your loved one's income and Medicaid category. DCH's community care fact sheet says some eligible people pay part of the cost of services and others pay nothing. This share is called the cost share. DFCS works out whether there is one and how much it is.

The EDWP fact sheet describes two main routes into Medicaid. People who get SSI usually have Medicaid through their Social Security application. People who do not get SSI can apply to DFCS under a category called Medical Assistance Only. Members in that second group may pay part of their service costs. You can find the current income figures in the DCH EDWP fact sheet.

Can a family member be paid through CCSP?

Yes, in some situations. Personal support under CCSP includes the Structured Family Caregiver option, often called SFC. SFC supports a relative who lives with the member. Our guide to Structured Family Caregiving explains who can be the caregiver. Spouses face a special rule, covered in can a spouse be paid as a caregiver.

Consumer-directed personal support is another route. The member hires and supervises their own worker. The care coordinator can explain whether either option fits.

Is CCSP the right path, or is SOURCE?

Both paths sit inside EDWP and offer similar services. SOURCE links home care with a primary care doctor and requires full Medicaid. CCSP can also serve people who are only potentially eligible for Medicaid when they apply. Our EDWP explainer shows how the two paths compare, and the screener will tell you which one your loved one can use.

How A1-GA Healthcare Agency helps

A1-GA Healthcare Agency is a Georgia DCH-approved Medicaid home care provider in Norcross. We have provided in-home care since 2008 and staffed caregivers since 2004. Once your loved one is approved for CCSP, they can choose us for EDWP services such as in-home personal support and respite. We also offer Structured Family Caregiving.

Not sure where to begin? Call us and we will walk you through the steps, from the first screening call onward. You can also check your family's fit with our short eligibility form.

Frequently asked questions

Is Georgia's CCSP the same as the CCSP cybersecurity certification?

No. In Georgia, CCSP stands for the Community Care Services Program, a Medicaid program for care at home. It has no link to the cloud security certificate with the same initials. When you search, add "Georgia Medicaid" to find the right results.

Does my parent have to be homebound to get CCSP?

No. The Georgia Department of Community Health says homebound status is not required. Your parent can still leave home for errands, worship or appointments. They must still need a nursing-home level of care.

Can CCSP pay for care in a personal care home?

It can pay for alternative living services in a licensed personal care home. That service includes round-the-clock supervision and help with personal care. Ask the care coordinator exactly what the service pays for.

Who decides how much a CCSP member pays toward their care?

The Division of Family and Children Services (DFCS) decides. Some members pay nothing, and others pay a share of the cost based on their income. The Medicaid category also matters.

How often is a CCSP member reassessed?

At least once a year. The care coordinator reviews needs and confirms the nursing-home level of care. If your loved one's health changes sooner, tell the coordinator so the care plan can be updated.

Can someone under 65 get CCSP?

Yes, if they are 21 or older and meet the other rules, including a physical impairment and a nursing-home level of care. Georgia refers Medicaid members under 21 to a separate program called GAPP. Call 866-552-4464 to start a screening.

My parent only has Medicare and help from QMB. Can they get CCSP?

Not on that coverage alone. QMB, SLMB and QI help with Medicare costs, but they are not full Medicaid. Your parent may still qualify for full Medicaid through DFCS, which can open the door to CCSP.

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